Further Information

Hotel transfer times

The transfer time between Inverness Airport and the Gairloch Hotel is approximately two hours;  Ben Wyvis Hotel approximately 50 minutes;  Drumossie Hotel 20 minutes and the Highlander Hotel one hour.

Combining hotel transfers

We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.

Accessibility

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you're bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made.

Access to Carloway Broch

Please note that the Broch is a short walk over fairly rough ground from the road.

Sunday closing

Please note that most local businesses in the Outer Hebrides will be closed on Sundays.

Special requirements

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

Itinerary changes

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you'll receive approximately three weeks prior to your departure.

Airport development fees

An Airport Development Fee has been introduced at a few UK Airports. You'll be required to pay this charge at the following airports prior to checking in for your flight: Blackpool, Newquay and Norwich. The amount varies from airport to airport, but it is generally between £5 and £10 per person. Please visit the airport's website for further information.

Airport development fees

An Airport Development Fee has been introduced at a few UK Airports. You will be required to pay this charge at the following airports prior to checking in for your flight: Blackpool, Newquay and Norwich. The amount varies from airport to airport, but it is generally between £5 and £10 per person. Please visit the airport's website for further information.

Travelling to Europe

Rules may have changed since you last travelled to European Union countries and Iceland, Liechtenstein, Norway and Switzerland. The following are useful guidelines which will help you prepare for your next adventure. Note that these new rules do NOT apply when travelling within the United Kingdom or to the Channel Islands, the Isle of Man or the Republic of Ireland. You do require government issued ID when travelling by air though. Names - It is very important that all passenger names are exactly as per your passport although we do not require middle names. Passport - Your passport must meet two requirements to travel to an EU country and to Switzerland, Norway, Iceland and Liechtenstein. It must be less than 10 years old on the day you return home – please check the 'date of issue' and valid for at least 3 months after the day you return home – please check the 'expiry date'. These rules do not apply to travel to Ireland where you can continue to use your passport as long as it’s valid for the length of your stay. Visa - If you’re a tourist, you do not need a visa for short trips to most EU countries, Iceland, Liechtenstein, Norway and Switzerland. You’ll be able to stay for up to 90 days in any rolling 180-day period. Different rules will apply to Bulgaria, Croatia, Cyprus and Romania; if you visit these countries, visits to other EU countries will not count towards the 90-day total. Travel to Ireland will not change and stays there will not count towards the 90-day total. European Travel Information & Authorisation System (ETIAS) - Towards the end of 2022, it is likely that non EU citizens will be required to apply online for an authorisation to visit most European countries. The current details suggest there will be a charge of €7 per person and the authorisation will be valid for all trips made to the EU in a three year period from issue. We will advise you of confirmed details prior to your tour’s departure. Border Control - At border control, you may need to show proof of your return journey - your travel documentation issued by us will be sufficient for this. You will also need to use separate lanes from EU, EEA and Swiss citizens if manual checks are required. Healthcare Cover - You should always get appropriate travel insurance with healthcare cover before you go abroad which covers pre-existing conditions. You should understand the terms and conditions of your travel insurance and be happy with its cover for healthcare and travel disruption. Newmarket sell a comprehensive travel insurance policy. Ask our travel consultants for more information. You should also apply for a UK Global Heath Insurance Card (GHIC) which lets you get urgent state healthcare in Europe at a reduced cost or sometimes for free. Note GHIC is only valid in EU countries and not in Iceland, Liechtenstein, Norway and Switzerland.

Terms and conditions

Bank Holiday Bonanza 15% discount offer applies to new short-haul European holiday bookings made between 22 August and 31 August 2022 inclusive for departures up until 31st March 2023. The Offer does not apply to holidays with late availability pricing and excludes Ocean Cruise, River Cruise, Andre Rieu events, Lapland and Wimbledon. This offer cannot be combined or used in conjunction with our ‘See it.’ promotion. When booking a holiday as described above, prices shown will automatically have a percentage discount applied on our website. 15% off short-haul tours must be redeemed through the use of the promo code BONANZA. The discount applies to the tour price (excluding extras and holiday insurance) at the time of booking. The Offer is subject to availability and may be withdrawn at any time.