Further Information

Passports and visas

When travelling to the USA, British citizens require passports with an integrated chip (shown on the front by a small rectangular symbol beneath the word PASSPORT), valid for 90 days after the return date from the tour. Visitors to Canada must apply for an eTA (Electronic Travel Authority) with Canada Immigration before departure at www.cic.gc.ca/english/visit/eta.asp The current charge is seven Canadian dollars for British Citizens, and the eTA is valid for unlimited visits to Canada over a five year period. Visas are not normally required for entry in to the US by land from Canada, although a charge of 6USD is made when crossing the border. British subjects, and anyone who has a criminal record or has ever been arrested, should consult the US and Canadian Embassies as a visa may be required. Note too that if you have visited North Korea, Iran, Iraq, Sudan or Syria, Libya, Somalia or Yemen since March 2011, or have dual nationality with any of these countries, you do require a US Visa and cannot travel on the Visa Waiver Programme.

Tipping

Gratuities are a way of life in North America, and it is generally accepted that they form part of a person's earnings. Customary gratuity to a coach driver and tour manager is about $5 per person per day; in a taxi or a restaurant leave 15-20 per cent of the bill and in a bar leave a dollar or so per drink.

Hotel transfer times

The transfer time from the airport to your hotel is approximately one hour and 30 minutes.

Foreign Office travel advice

Visit www.gov.uk/foreign-travel-advice to find out the latest Foreign And Commonwealth Office travel advice for your holiday destination, as well as information about passports and visas.

Border crossing

Please note there is a US$6 per person charge to cross the border from Canada to the USA. This is payable in cash at the border crossing and is not included in the tour price.

Combining hotel transfers

We sometimes need to combine transfers to and from your hotel. We always try to keep any wait to a minimum, but you may be asked to wait at the airport for up to an hour, while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.

Luggage allowance

You are permitted to take one suitcase per person on the aircraft, which should not exceed 23kg.

Special requirements

If you have notified us of any special requirements, please check that they have been noted and acknowledged. This is especially important with any dietary needs you may have.

Changes to your hotels

Should circumstances require, we reserve the right to accommodate you in alternative hotels, of a similar standard, nearby. Full details of your hotels will be sent with your Final Travel Documents. On some dates you will stay at the Courtyard Secaucus Meadowlands on nights 5-6. On departure dates in 2021, nights 3-4 will be spent at the Doubletree by Hilton, Tysons.

Itinerary changes

Occasionally, for operational reasons, we may have to change the order of the excursions on your holiday. The final day-by-day itinerary will be confirmed on your Final Travel Documents, which you will receive approximately three weeks prior to your departure.

Disabled access

The majority of our tours involve a certain amount of walking, including a short walk from the coach stop to the town, attraction or venue you're visiting. If you are bringing a wheelchair, please let us know at the time of booking so that appropriate arrangements can be made.

Terms and conditions

Terms and Conditions: 15% discount applies to specific holidays and tours only. All other holidays and tours will have a 10% discount applied. The Where Stories Begin offer applies to new bookings only booked between 26 December 2022 and 28 February 2023 inclusive. The Offer does not apply to holidays with late availability pricing and excludes, Ocean Cruise, River Cruise, Andre Rieu events, Lapland and Wimbledon. This offer cannot be combined or used in conjunction with any other discount, promotion or concession. When booking a holiday as described above, prices shown will automatically have the 15% or 10% applied. The discount applies to your final holiday price (excluding holiday insurance) at the time of booking. The Offer is subject to availability and may be withdrawn at any time.